Upstate Consignment
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Returns Policy

Upstate Consignment Contact Information
114 Southland dr.
Rochester, NY. 14623
USA
Phone: (585) 615-6271
support@upstateconsignment.com
Return Policy:
Items come with a three day return policy. Please contact us via e-mail for an RMA number. Items returned without an RMA number will not be accepted. Return shipping is the responsibility of the buyer. Returns found to be non-defective will be assessed a re-stocking fee.
Payment Policy:
We accept VISA, MasterCard, PayPal, Google Checkout, checks, and money orders. Checks and money orders will be held 10 days for verification.
Shipping Policy:
Shipping is based on a fixed price, per item basis to the lower 48 states. We ship Monday through Friday and most items ship within three days. Shipping on multiple items is automatically combined in our shopping cart when you claim your item(s). Most domestic orders ship by USPS with Delivery Confirmation, heavier items may ship via UPS or FEDEX. We can not ship to PO, APO, etc... You must provide us with a real street address to ship to. Some of the items we sell ship directly from the factory. You will receive tracking info via e-mail from us when your item(s) ship(s). Shipping outside the USA may be available on request. E-mail us for info. Insurance is optional. We will not be held responsible for any shipping damage.
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